FAQ

Good questions

Everything about ordering, paying and delivery.

How do I place an order?

Add products to your cart, go to checkout and fill in your name, phone number and address. You can order as a guest or with an account.

How can I pay?

We accept bKash and bank transfer. At checkout, send the total and type in the transaction ID. We check every payment by hand and approve your order as soon as it reaches us.

How do I get my receipt?

Once we approve your payment, open Order status and type the mobile number you ordered with (or go to My account). Tap Download receipt to save it as a PDF.

When will my order be shipped?

We ship within 1 to 2 working days after approving the payment. You can follow every step on the Order status page - just type your mobile number.

How much is delivery?

The delivery charge is shown at checkout before you place your order.

Do I need an account?

No. You can check out as a guest. An account just keeps your details and order history in one place.

Can I ask before buying?

Of course. Message us on WhatsApp and we will reply as soon as we can.

Still wondering?

Ask us anything - we usually reply within a few hours.

Ask on WhatsApp